Most small businesses dabble in referrals, but they never really get good at it. If you're like most small businesses, you've tried to get referrals, but you haven't been able to turn it into your primary stream of new high-value clientele. Well, at Client Focus we've been able to drive referral business to over 60 percent of our new customers. It didn't happen in a day though; we had to learn to become effective at asking for referrals.