Consistent Appointments. Better Retention.

OUR 5-STAR SERVICE INCLUDES:

  • Dedicated Caller & Support Team
  • Outlook Calendar Integration
  • Month-To-Month Flexibility
  • ECRM List Submission
  • Automated List Scrubbing
  • Unlimited Reschedules
  • Multiple Word Tracks

Hear What Other Agents Are Saying!

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Meredith Lay profile picture
Meredith Lay
October 1, 2026
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Ashlynn was so helpful! This is my first interaction with anyone from Client Focus and learning this new role of my job, she made everything so clear and easy for me to understand the inner workings. I'm absolutely going to be using her as a resource and passing on Client Focus to referrals.
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Mia Schultz profile picture
Mia Schultz
September 30, 2026
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Working with Client Focus is the absolute best! We receive the best feedback from our clients when they receive a call every year to wish them a happy birthday! It is so easy and effortless working with the team at Client Focus. We are so appreciative of them and everything they do for us!!
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Angelica Martinez profile picture
Angelica Martinez
September 29, 2026
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My insurance agency has only been a customer of Client Focus for about 6 months, and I’ve especially enjoyed working with my assigned rep, Karen Garcia. I’ve only been with Client Focus for a few months, but Karen has already been a great help—easy to work with, professional, and quick to understand what my office needs. She checks in regularly, asks the right questions, and makes sure her outreach is aligned with our goals. Karen also has a strong understanding of why agents want to meet with customers, and she’s been successful in helping schedule my appointments. Karen and Client Focus get 5 stars from me. Keep up the great work, Karen!
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Joe stretch profile picture
Joe stretch
September 29, 2026
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My office has used Client Focus for quite a few years and our representative there, Keren Garcia has been nothing short of wonderful to work with. Keren has been communicative with our office and very sweet to our policy holders. We see her as part of our team and are blessed to be able to work with her and the team at CF.
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wen S (Wendel) profile picture
wen S (Wendel)
September 25, 2026
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Jenny R is Top notch, wonderful to work with. Great communication weekly with the team. We are very satisfied and proud to have her with us.
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Patrick Hazlewood profile picture
Patrick Hazlewood
September 24, 2026
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Ashlynn continues to outperform the competition!
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Ashley Barclay profile picture
Ashley Barclay
September 24, 2026
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We have had a great experience with Client Focus, and specifically Keren Garcia! It takes so much off of our plate for her to schedule appointments according to our schedule. Very grateful for the time she puts toward this and takes off our hands!
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Camille Logothetis profile picture
Camille Logothetis
September 24, 2026
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Great service. It can be tailored to very specific needs. Have been using for past 6 months and plan to continue as the results are so favorable.
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ben meyer profile picture
ben meyer
September 23, 2026
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We’ve had a great experience working with Client Focus. Their team has been professional, reliable, and a great extension of our agency. They do an excellent job connecting with our customers, scheduling appointments, and helping keep our team’s calendar full. Communication has been consistent, and they’re always responsive when we have questions or want to make adjustments. It’s been a valuable partnership for our agency, and I’d definitely recommend Client Focus to other agencies looking for help with customer outreach and appointment setting.
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Mark and D'anne Smith profile picture
Mark and D'anne Smith
September 17, 2026
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Top notch for customer service calls. Highly recommend.
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Tim Forbes profile picture
Tim Forbes
September 4, 2026
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I have used Client Focus for years and have always been satisfied with the service. Jenny is our rep now and does a great job for us. I highly recommend them for appointment setting services.
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Jamie Munoz profile picture
Jamie Munoz
August 20, 2026
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We've had the absolute pleasure to work with Laura Rodriguez these past few months, and she has made our experience with Client Focus absolutely exceptional. Laura is very thorough in explaining her process and has always maintained clear and supportive communication with us. It's very obvious she has a genuine care for those she works with and wants everyone to succeed. Her big heart translates perfectly in her conversations with our customers. She's always open to feedback and really goes above and beyond to make sure our account is taken care of. I always look forward to our monthly check-ins because it feels like I'm talking to a friend (while maintaining a professional environment, of course!). We truly couldn't recommend a better account representative!!
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Pick Picken profile picture
Pick Picken
August 20, 2026
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I switched to Client Focus more than a year ago and the service has been excellent. A great experience for me and my customers.
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Maria Rebeca Yibirin Marcano profile picture
Maria Rebeca Yibirin Marcano
August 19, 2026
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Since Xochitl started supporting us, we have been able to achieve so many of the goals we’ve set for ourselves. She is always there to work alongside us, guide us, and provide the support we need to keep moving forward. We truly appreciate her dedication, encouragement, and commitment to helping us succeed. We are very grateful to have her on our team!
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ivan Suarez profile picture
ivan Suarez
August 19, 2026
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Xochitl is amazing very professional
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Natalia profile picture
Natalia
August 17, 2026
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Keren Garcia is fantastic to work with! Been with client focus for over a year now and it’s added a customized touchpoint to our customers’ experience.
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Mike Contreras profile picture
Mike Contreras
August 4, 2026
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I would 10 stars if possible. My account manager, Chene Perkins is such a valuable part of my team. Her goal is 20-24% bookings and she typically records a 33% success rate which keeps my calendar full and we all know how important it is for us as Agents to meeting w/ our policy holders. Thank you so much, Chene for your results and for being such a pleasure to work with!
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Blanca Mackrey profile picture
Blanca Mackrey
July 30, 2026
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I have been working with Karen now for 6 months and she is a pleasure to work with. Her follow up with me and with my customers is excellent!
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Becky Ringley profile picture
Becky Ringley
July 27, 2026
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ClientFocus is such a great part of my team-having them handle setting appointments and appointment reminders is such an effective way to manage customer meetings. Monique is very quick to respond whenever my team or I have a question or need help. She goes out of her way to make sure we are happy with the service!
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Teresa Holwerda profile picture
Teresa Holwerda
July 22, 2026
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Nicholas Piwonka does such a wonderful job with our office, we love working with him. He always goes above and beyond!

FREQUENTLY ASKED QUESTIONS

Answers to the most common questions from agents like you.

How Much Does It Cost?

The pricing depends on the product and names package you choose. We have different names packages to fit different book sizes. We encourage you to schedule a Strategy Call with the calendar above for exact pricing.

Do You Have An Appointment Guarantee?
Yes! On our Simple Conversation and New Client Onboarding calls, we offer a Guaranteed Appointment option for agents looking for consistent monthly appointments. We will contact your monthly client list until we achieve your target number of appointments.  
 
*The appointment guarantee comes with some conditions, contact us for the details.
Is There A Contract?

We don’t have a contract, it’s month-to-month. You can stop calls whenever you need, just let us know before the next billing cycle takes place (the 10th of every month).

Am I Tied To A Names Package?

We can accommodate a package change before the 10th of every month. Just let us know the adjustment so we can update your account and you can send in a new list.

Do You Have Spanish-speaking callers?

Yes, you can request a Spanish-speaking caller.

Do You Have Access To My Calendar?

Yes. We can avoid double-booking by syncing your availability into our scheduling tool (if you authorize us), and we can put appointments directly onto your calendar.

What Will Show Up On Caller ID?

We use your office line as the caller ID, that way it’s familiar to your clients. It’s easily recognizable and will help increase our answer rate.