TESTIMONIALS
Praise From Agents Like You
Excellent5.0317 reviews
5.0Excellent317 reviews
Meredith LayOctober 1, 2026Ashlynn was so helpful! This is my first interaction with anyone from Client Focus and learning this new role of my job, she made everything so clear and easy for me to understand the inner workings. I'm absolutely going to be using her as a resource and passing on Client Focus to referrals.
Mia SchultzSeptember 30, 2026Working with Client Focus is the absolute best! We receive the best feedback from our clients when they receive a call every year to wish them a happy birthday! It is so easy and effortless working with the team at Client Focus. We are so appreciative of them and everything they do for us!!
Angelica MartinezSeptember 29, 2026My insurance agency has only been a customer of Client Focus for about 6 months, and I’ve especially enjoyed working with my assigned rep, Karen Garcia. I’ve only been with Client Focus for a few months, but Karen has already been a great help—easy to work with, professional, and quick to understand what my office needs. She checks in regularly, asks the right questions, and makes sure her outreach is aligned with our goals. Karen also has a strong understanding of why agents want to meet with customers, and she’s been successful in helping schedule my appointments. Karen and Client Focus get 5 stars from me. Keep up the great work, Karen!
Joe stretchSeptember 29, 2026My office has used Client Focus for quite a few years and our representative there, Keren Garcia has been nothing short of wonderful to work with. Keren has been communicative with our office and very sweet to our policy holders. We see her as part of our team and are blessed to be able to work with her and the team at CF.
wen S (Wendel)September 25, 2026Jenny R is Top notch, wonderful to work with. Great communication weekly with the team. We are very satisfied and proud to have her with us.
Patrick HazlewoodSeptember 24, 2026Ashlynn continues to outperform the competition!
Ashley BarclaySeptember 24, 2026We have had a great experience with Client Focus, and specifically Keren Garcia! It takes so much off of our plate for her to schedule appointments according to our schedule. Very grateful for the time she puts toward this and takes off our hands!
Camille LogothetisSeptember 24, 2026Great service. It can be tailored to very specific needs. Have been using for past 6 months and plan to continue as the results are so favorable.
ben meyerSeptember 23, 2026We’ve had a great experience working with Client Focus. Their team has been professional, reliable, and a great extension of our agency. They do an excellent job connecting with our customers, scheduling appointments, and helping keep our team’s calendar full. Communication has been consistent, and they’re always responsive when we have questions or want to make adjustments. It’s been a valuable partnership for our agency, and I’d definitely recommend Client Focus to other agencies looking for help with customer outreach and appointment setting.
Mark and D'anne SmithSeptember 17, 2026Top notch for customer service calls. Highly recommend.
Tim ForbesSeptember 4, 2026I have used Client Focus for years and have always been satisfied with the service. Jenny is our rep now and does a great job for us. I highly recommend them for appointment setting services.
Jamie MunozAugust 20, 2026We've had the absolute pleasure to work with Laura Rodriguez these past few months, and she has made our experience with Client Focus absolutely exceptional. Laura is very thorough in explaining her process and has always maintained clear and supportive communication with us. It's very obvious she has a genuine care for those she works with and wants everyone to succeed. Her big heart translates perfectly in her conversations with our customers. She's always open to feedback and really goes above and beyond to make sure our account is taken care of. I always look forward to our monthly check-ins because it feels like I'm talking to a friend (while maintaining a professional environment, of course!). We truly couldn't recommend a better account representative!!
Pick PickenAugust 20, 2026I switched to Client Focus more than a year ago and the service has been excellent. A great experience for me and my customers.
Maria Rebeca Yibirin MarcanoAugust 19, 2026Since Xochitl started supporting us, we have been able to achieve so many of the goals we’ve set for ourselves. She is always there to work alongside us, guide us, and provide the support we need to keep moving forward. We truly appreciate her dedication, encouragement, and commitment to helping us succeed. We are very grateful to have her on our team!
ivan SuarezAugust 19, 2026Xochitl is amazing very professional
NataliaAugust 17, 2026Keren Garcia is fantastic to work with! Been with client focus for over a year now and it’s added a customized touchpoint to our customers’ experience.
Mike ContrerasAugust 4, 2026I would 10 stars if possible. My account manager, Chene Perkins is such a valuable part of my team. Her goal is 20-24% bookings and she typically records a 33% success rate which keeps my calendar full and we all know how important it is for us as Agents to meeting w/ our policy holders. Thank you so much, Chene for your results and for being such a pleasure to work with!
Blanca MackreyJuly 30, 2026I have been working with Karen now for 6 months and she is a pleasure to work with. Her follow up with me and with my customers is excellent!
Becky RingleyJuly 27, 2026ClientFocus is such a great part of my team-having them handle setting appointments and appointment reminders is such an effective way to manage customer meetings. Monique is very quick to respond whenever my team or I have a question or need help. She goes out of her way to make sure we are happy with the service!
Teresa HolwerdaJuly 22, 2026Nicholas Piwonka does such a wonderful job with our office, we love working with him. He always goes above and beyond!
Rick KingsburyJuly 13, 2026My Farm Bureau agency has worked with Client Focus many times over the years! Very professional with exceptional results.
Kelsey SheahanJuly 13, 2026Nicholas is our account manager, he is very detailed, friendly, and efficient. He reaches out to us to remind us to upload our info each month along with a monthly review call. He is absolutely amazing, highly recommended!
Jennifer SchaffnerJuly 7, 2026Great to work and communicate with on any question you might have.
David BruceJuly 7, 2026Paola has been a great team member for my office. She has been friendly, engaging and as such has done a great job setting appointments for me. I have only had great comments from my clients about her calls. I am very glad to be working with Paola from Client Focus.
Tammy JohnsonJuly 7, 2026Client focus provides me with excellent service they are very responsive to all of my request and i have enjoyed working with them
Sunny ShieldsJuly 2, 2026I have been using Client Focus for several months now and I have only good things to say. They are so easy to work with, and Keren is by far the best account manager. My customers all compliment her and think she is part of my team!
Meredith BaldridgeJuly 1, 2026Great company to work with for consistent outreach with my customers. Have been with Client Focus for over 10 years! They are an extension of my agency that allows us to be proactive in meeting with our customers on a monthly basis.
Alexis LuftJune 24, 2026Nicholas P. & Destini P. take care of my account with Client Focus. They have taken great care of our account needs & communicate well with me based on my preferences. My office has been utilizing Client Focus for just short of a year. I am the one who primarily does our account reviews in my office. Having them call out & set appointments, has saved me a lot of time. This has allowed me to better manage my workload, sell more policies, & be able to get on the phone with more people on a daily basis. Our retention & production has seen a positive uptick since implementing their services. Highly recommend.
Igor RodJune 23, 2026I had the pleasure of working with Dora, she goes above and beyond to make sure everything works seamlessly, her customer service is top notch, I would definitely recommend to anyone who wants to build long lasting relationships with their customers. Thank you for all your hard work, it is much appreciated!
Becky GoldsmithJune 23, 2026I have been extremely happy with Client Focus especially my representative Christine. She has been able to set appointments where people actually show up!! Great job all the way around.
annessia hundleyJune 17, 2026Nicholas does an excellent job supporting Client Focus and is a valuable support partner for our team. He consistently sets my review appointments, keeps everything organized, running smoothly and never fails to contact us with updates and information we need. He is reliable, proactive and always goes the extra mile. I truly appreciate and enjoy working with him and appreciate the great job he does.
Jason RestkoJune 17, 2026With partnership spanning a decade and beyond, they have delivered every month. Very friendly, professional people
Kelli WoodsJune 15, 2026The platform is straightforward and user-friendly, and the appointment-setting volume has been excellent. A special shoutout to Christine, our caller, who is friendly, professional, and always quick to respond whenever we have questions or need assistance.
Darren YoungJune 4, 2026I have been working with Client focus for setting appointments for our agency for several years. We have used them to reach out to our clients to help then review their coverages. My caller Brianna has been great to work with.
Barbara Lightfoot-NielsenJune 2, 2026I have been very pleased working with Client Focus, especially my Account Manager, Brianna Scott. She has done an outstanding job in scheduling appointments for me so my Team and I can continue to meet with our customers and review their household policies. I highly recommend this excellent program!
Joseph AdamsMay 29, 2026We are in are first couple of months, but we have been getting great results and having great meetings with our clients. They do a fantastic job!
Andrew McGinleyMay 28, 2026Awesome people. Have truly helped my grow my business and make my customers happy. Always prompt & responsive as well. Highly recommend
Adam NordakerMay 23, 2026Monique is great to work with!
Danny CoxMay 22, 2026Keren and the entire Client Focus team have been fantastic. Very professional and responsive to questions and always willing to assist me in any way needed. Thank you.
Keturah McGheeMay 19, 2026Christine is great to work with, very professional.
Ryan LoreiMay 18, 2026Nichole Fry has been great to work with! Love the quality of service we get from her and her team.
Paul OdlandMay 15, 2026I am very pleased with the services provided by Client Focus. Brienne has been a great partner in customer contact and has provided me consistent, high value appointments. I also appreciate her level of communication. She is considered an extension of our team.
Marla BrummittMay 14, 2026
We have been using client focus for several years now and have really appreciated their help scheduling appointments and reminding the customers to take that off our plate. I prefer in person appointments and most are on the phone at this point, however I know they can't force customers to come in person. They take a lot of work off my team and make updates to my schedule easy with emailing my account rep Brianna!
Cole GreenMay 7, 2026Amy C does a superb job. Our rate of appointments kept is extraordinary. Amy puts the needs of my office first and that has really helped her make a difference for my small business. I highly, highly recommend Client Focus and Amy!
Kristin WorkmanMay 4, 2026Couldn’t recommend more! It’s been a great experience and Amber has been fantastic! Client focus has helped keep my schedule full with appointments!
jason brelandApril 27, 2026Garrett and Alisia are incredible. I have had nothing but an awesome experience with Client Focus. We have been shocked at how many appointments they are getting booked up for us, and we are also writing life insurance like never before! Highly recommend!
Chris HosaflookApril 27, 2026I signed up with Client Focus a few months ago for help with my appointment setting. Jennifer Hougbenou is my appointment setter, and she does a fantastic job! She is very friendly and personable, and my clients have enjoyed interacting with her. She also keeps me up to date with any client concerns or issues. My overall experience has been GREAT, and I would not hesitate to recommend Client Focus and Jennifer to anyone needing assistance with appointment setting. A+++ service!
ANGEL LAKEApril 23, 2026Stefany has been amazing for our appointment setting! We've been having great success thanks to her efforts! Highly recommend Stefany and Client Focus for your appointment setting program! Angel
Don WoodsonApril 23, 2026Jenny is very good at contacting, offering and scheduling appointments with my customers. The system works smoothly and my reviews are beneficial for my customers and my office.
Suzie BrodersenApril 22, 2026I started working with Client Focus again after a long break which did not end well. I had spoken with another agent who loved their services, and I thought it would be a great opportunity to connect with clients and just say thank you. Christine Keeler is my account manager, and she has been fabulous to work with. She is very responsive, and she has a very calm demeanor which I think helps to put customers at ease. I appreciate what she has been able to do for me, and she has definitely been the reason I will continue to stay with Client Focus.
Ethan GwinnApril 17, 2026Courtney Rogerson has done a wonderful job booking high quality appointments for our office. Thank you, Courtney!
Michael HarrisApril 15, 2026Client Focus has been great partnership! Jamie Martin has done a great job setting appointments.
Brandi WarmbierApril 15, 2026I have been very happy with Client Focus these last few months. Jenny is like an extension of our team and does a great job not only setting appointments but also communicating with us internally. She saves us a lot of time getting things on the books!
Wade FlowersApril 13, 2026Ashlynn Wilson does an excellent job taking care of my customers. She is an important part of my team. She does a great job in setting appointments and trying to understand my business so she can encourage customers to meet with me.
Nevada MuñozApril 13, 2026I cannot say enough good things about Keren Garcia. She has been amazing in ensuring that appointments with our clients are scheduled effectively. Most client-focused appointments actually show up, and I believe this is largely due to her effort to genuinely connect with the clients rather than just scheduling the appointment. We truly appreciate Keren’s work because not only do we get appointments, but we also gain more opportunities in our office to present other lines of business we offer. She is incredibly sweet, and our communication is excellent. Keren always makes sure to call in if a client requests a special appointment and confirms that we are available for it.
Ms. Ryan Edwards, ChFCApril 9, 2026Client Focus provides an excellent scheduling service for my insurance agency, enabling us to meet with our customers on a regular basis without us having to make thousands of calls. Sofie is our personal account manager, and she provides wonderful customer service to us by following up regularly and reaching out proactively to make sure our calendar stays full.
Yoana GomezApril 9, 2026We’ve had a great experience with Client Focus. Keren Garcia is our account representative and she has been fantastic to work with. Thank you for your attentiveness Keren! Highly recommend their services.
Mike SeversonApril 9, 2026Xóchitl the the absolute best at what she’s does. She is so personable, just a kind a sweet person and her authenticity shines though when we speak. If I could give six stars I would. Thanks so much Xochitl! If it wasn’t for you I won’t be this loyal.
Grant MurphyApril 7, 2026We have worked with Courtney Rogerson now for nearly a year. She is extremely professional, open to feedback and really is focused on getting us appointments to serve our customers. I could not recommender her or this organization more. If you would like help contacting your customers, look here first before trying to bring this service in house and do it on your own. They know what they are doing!
Natalie OttenApril 3, 2026Christine has always been fantastic to work with! Excellent communication and always a pleasure to talk to!
NoahMarch 26, 2026Client Focus has been great, exceptional customer service, great communication, and Nichole has always been on top of scheduling and getting us in front of our clients. Nichole is always positive, high energy, and helpful in every interaction, 10 out of 10 if I could rate that high!
LaTasha JohnsonMarch 23, 2026My representatives are always efficient and professional. Coleen has been an asset to our office.
Rodney SherrillMarch 13, 2026Great team partner! They do great job in scheduling and confirming appointments. Highly recommend.
R BMarch 12, 2026Our Account Manager Coleen has done a fantastic job setting appointments for our office, so much so that we are working to increase our availability because she keeps running out of time slots to fill.
Kendall RigneyMarch 12, 2026Coleen has been a huge help offering and scheduling appointments to my offices customers! Would definitely recommend if you’re looking to get in front of more of your customers.
Craig CamdenMarch 11, 2026Susan has been a gem to work with. Her and her staff stays on top of my account, which helps me run my business. Best use of time management for a business owner!
Joey FerroMarch 8, 2026We have had nothing but great experiences with client focus, highly recommend. My reps (Kelcee and Sunna) have been amazing to work with and I look forward to using their services for the years to come.
Jason OylerMarch 5, 2026Client Focus has done an amazing job of scheduling appointments with my customers. Leann and Santina have been great to work with and easily adapt to my schedule. If you're looking to establish relationships with newer customers or deepen relationships with existing customers, I highly recommend Client Focus!
Lee MillinerMarch 5, 2026I have used Client Focus for about 4 years now. One of the best tools I have used in my agency for customer appointments. As of late Kelcee has been doing a great job setting the appointments and also communicating with myself and the office. Would highly recommend them for appointment setting!!!
Makayla ChadwickMarch 5, 2026Jenny has been incredible to work with over the past few months! I highly recommend Client Focus, and specifically my account manager, Jenny. She is extremely personable—probably one of the most upbeat and friendly people you will ever speak to, which is likely how she manages to schedule so many appointments for us! Adding Client Focus is a great way to keep your office consistently meeting with your customers.
Dave BavusoMarch 5, 2026Client Focus is very easy to work with, and they are doing a great job scheduling appointments for my agency. Nicole Fry is excellent!
Will CokerMarch 5, 2026My agency has been using Client Focus for over a year now and we have had great success with not just customer retention but expanding customer's household product portfolios through the reviews that are set up for us. My rep, Jenny Reddehase, is amazing! She sets appointments well. Highly recommend!
Zachary HauserMarch 5, 2026Wonderful people and service! Nichole and her team are the best!
Jamie BowmanMarch 3, 2026Ange Quintanilla-Olson is amazing as is Client Focus. I have been using them for at least the past 6 years and have appreciated the partnership in helping me connect with my clients. This has had a significant impact on helping my team and I create amazing client relationships. My favorite part of working with Client Focus outside the amazing people is that I have one dedicated person so adjusting and making changes is quick, easy and simple. Plus, they help identify trends that customers may be bringing up that would get missed if it were a team of people doing it.
Kathy BarronMarch 3, 2026We have been so happy using Client Focus for the past few years. Kelcee has been very easy to work with and she is sweet to all of our customers. She has had great success setting us appointments! Sunna has been amazing too. Very grateful for our partnership!
Ron ReinertFebruary 27, 2026I have been working with Monique from Client Focus and she has done a great job connecting with our insureds. Thanks for all your hard work.
Davina BaldwinFebruary 27, 2026I've worked with Isabel at Client Focus for several months and she's always so very kind and professional! Client Focus has helped us keep in touch and retain our clients.
Matthew ScottFebruary 27, 2026Monique Martinez has done a fantastic job as my client focus account manager. She does a great job scheduling my appointments & following up with me to submit my lists every month. She has been amazing to work with. THANK YOU!!!
Cody WinerFebruary 27, 2026Have worked with Client Focus for over 5 years and they have been absolutely amazing. They have helped to strengthen the relationship between myself and my customers. Monique has been my Account Manager and she has been amazing!
Sandy BrazelFebruary 27, 2026My experience with Monique has been very positive. She excels in communication and has successfully arranged meetings with several of our clients over the past few months.
Joe DalbeyFebruary 26, 2026Kelcee does a wonderful job setting appointments for my office! She has the kindest voice that my customers enjoy talking to. She's very self driven and pushes herself to get the best results she can for office! We are very lucky to have her as our Account Manager!
Jason StricklandFebruary 26, 2026Kelcee has exceeded our expectations on helping us set invaluable appointments with our clients. Clients know why they are coming in, and are prepared to discuss their needs with us. I trust Kelcee will always represent my office with a professional experience!
Lori GibbsFebruary 26, 2026I work for State Farm and Kelcee Cotton is an important part of our team, setting appointments for us! She helps us reach our appointment goals each month and is fabulous! Kelcee is organized and thoughtful. She is quick to respond to my emails as I am the office staff that keeps track of appointments. I appreciate her hard work greatly as well as the Client Focus in general. Thanks Kelcee!
Alexa BarkleyFebruary 25, 2026I have worked with Angie for quite a while now and I HIGHLY recommend her! She keeps my calendar booked up and is very responsive to my requests. If you need help scheduling appointments with your clients I highly recommend Client Focus and working with Angie!
Ed PatonFebruary 25, 2026My agency has been using Client Focus since December of 2025. Our appointment setter Michael is amazing and has had great success scheduling my customer review appointments. I highly recommend their services, it’s been a game changer.
Michael DavisFebruary 6, 2026My insurance agency has been a customer of Client Focus for many years My call rep, Brianna, is easy to work with and checks in with me by phone every couple of months. She asks how I am, how's my year going, if there's any changes in my office staff, and if she needs to adjust anything for her calls based on my office needs. Brianna has a solid understanding of why agents want to meet with our customers and she has a great success rate in getting my appointments set. She and Client Focus get 5 stars from me. Keep up the great work Brianna!
Caden IrvineFebruary 5, 2026Sofie is the best in the business. She is very attentive and responsive. She works closely with our agency to ensure everything is done perfectly. I recommend ClientFocus for your agency, but make sure you ask for Sofie for the best service!
Nora RodriguezFebruary 4, 2026I am extremely impressed with Sofie’s dedication and professionalism. She consistently calls all my customers to provide thoughtful and attentive customer care calls. Her genuine approach and excellent communication skills have made a significant positive impact on my client relationships. Sofie has done an amazing job, going above and beyond to ensure every customer feels valued and supported. I highly recommend her services to anyone looking for exceptional client care!
Samantha AlvarezJanuary 30, 2026I have been working with client focus for a couple of months now and it has made my life so much easier. My calendar is always booked and busy but not overwhelming and that is all thanks to Sofie!
Sam SandJanuary 26, 2026Client Focus has done a great job of getting consistent appointments on my calendar to help my office reach my goals. Addy has exceeded my expectations for the appointments she has set. I would recommend them for sure they are much better at setting appointments than my current team.
Wendy DJanuary 23, 2026My office has been working with Sofi for several years and she has always been friendly, professional, and quick to respond. Highly recommended!
marelin galdamezJanuary 23, 2026Sofi is the absolute best rep a person could ask for. She is not only attentive but she is so detail oriented and is always making sure she is doing everything as I wish. She is such a great addition to our team of people who make it all happen. Thank you for all you do Sof!
NehaJanuary 15, 2026Ashlynn at Client Focus has been incredible to work with. She’s organized, proactive, and genuinely committed to making the process smooth and stress‑free. Her communication is clear, timely, and thoughtful, and she consistently goes above and beyond to make sure everything is handled with care. I truly appreciate her professionalism and the positive experience she creates every time.
Shane ParkerJanuary 14, 2026Client focus is the best lead service I have found over my 23 years working in the insurance industry. Their communication, training and accessibility separate them from the rest. The level of service they provide are an import tool we use daily to meet with customers.
Veronica CoatesJanuary 12, 2026Melissa is amazing! She does a great job with keeping us up to speed with our customers and efficiently scheduling them. Her monthly reviews are efficient and effective for our agency. Thank you Melissa!
Stacy RickerJanuary 9, 2026Mariah is very helpful and has went above and beyond!
Mike KonjoyanJanuary 8, 2026Client Focus is great resource for me for the past 18 years! Ashlynn is great! My clients really enjoy speaking with her when she reaches out to make appointments for me.
Zach BayJanuary 7, 2026Since I opened my insurance agency in 2015, I have used Client Focus to schedule my review appointments with existing customers. I have always had such great experiences with their team and processes. Huge shoutout to Mayling, she has been our Account manager for the last 3 years and is such an important part of our team!
Wendy Weaver-ShelnutDecember 22, 2025They really do a great job scheduling appointments for our customers! Mariah is very helpful and is always checking in to make sure things are running smoothly for us.
Krina MallgrenDecember 22, 2025Ashlynn and all of Client Focus have been great to work with! They help us accomplish our office goals and create consistency in meeting customer needs and expectations.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more