Training & Coaching
Now that you have figured out that you need to get your employees aligned with where you're trying to go, empathy is the rocket fuel of a business that's trying to grow strategically.
If you want your small business to grow and thrive for the long-term, then the most important strategic skill you can have is driving high alignment with your workforce.
If you want your agency to really thrive and you need your employees to help you get there, you have to be able to eliminate fear. Your employees have got to feel safe. If you can do that, then you can start to drive real alignment for your agency and start driving serious long-term growth.
If you're in a workshop or a seminar and some coach is telling you to do things that amount to manipulating your customers are making your employees live in a perpetual state of fear. Don't listen to them. Matt tells you why following your own path is the best way for growing your insurance agency.
This Growth Hack is really a mindset shift. We call it extreme customer alignment and what that means is aligning your best interest and your customer's best interest. Find out why this is important to growing your insurance agency.
With Megan's experience of hiring for the last five years, she has found that it boils down to five key things that you want to look for to identify and hire the best talent.
When we say a candidate must look good on paper, it's does not necessarily mean that they have to have the perfect work experience or skills. Find out what some of the key things are to look for on a resume.
A good question you can ask your candidates is what is something that motivates them. What you're going to look for is are they passionate about something. Her is why that is so important.
A lot can be learned about a candidate when you ask about their biggest mistake. This video covers what you want to learn by asking about mistakes and why it is important.