The Adaptive Agency
Teams Perform Better If They Feel Trusted
I know a small business owner with an 80% net margin. Yes, I just said "80%". And his customers have offered to double his business for years. But he’s been avoiding it. Why? Because he’s the only person in the world who can do his job. He would...
Why companies get culture wrong (but you don’t have to).
In 2000 I was a Silicon Valley engineer working for Polycom. I had friends at places like Yahoo, Google, Ebay, and Nvidia. Every company in town bragged about their culture. What was culture? Free food. Free loaner bicycles. Free massages. Free...