9 Ways To Make Customer Conversations Awesome

When I was an engineer, I won sales where the sales team couldn’t. Customers felt like I understood them and their ideal outcomes, which was true. These 9 ideas have helped me drive high-value sales, in addition to: building trust maximizing customer lifetime...

How To Start Playing The Long-Term Game

As a business owner, you can play the short-term game or the long-term game. Say you’re going to be in business for 25 years. You can play 25 short-term games or 1 long-term game that builds for 25 years. They’re polar opposites. At the end of a short-term game, you...

23 Big Ideas for ’23

Here are 23 ideas that have made me way more successful. They’ve helped me build an amazing culture and strategy that drive ridiculous growth. If you want me to elaborate on a specific idea, hit reply and let me know. Effectiveness If you haven’t decided...

This Secret Is Way Better Than Setting Goals

Goal-setting might be great when you can crystalize a few things: a definition of success a way to measure it a deadline But they’re lousy for other situations. Situations like: I’m not really clear about what I want. For example, “I want to be a better leader.”...

No More Hamster Wheel: 7 Mindset Shifts To End The Grind

Ever feel trapped by day-to-day busy work? It’s not just you. We’ve all thought big thoughts and then been too busy to act on them. Here are seven mindset shifts that will help you get out of the hamster wheel and start growing your business deliberately....

How I Manage A 100-Employee Company In 90 Minutes Per Day

I’ll get straight to it. Three minutes tops. We’re supposed to be the strategy engines for our businesses, yeah? But we get stuck managing “stuff”, don’t we? As you read this, keep this key in mind: “It’s better to be effective than busy.” Step 1: List your 4-5...