https://youtu.be/MmmZ4-Ka5mY If you think of your agency as something like a professional services firm for a moment, then there’s something that’s a really critical strategic mistake that almost all small businesses make when they’re in the...
In hiring and developing a high-performance work team, you need to understand the realms of accountability that employees fit into. The first one is what we call the “supposed to” realm. These are employees who really want to know what their checklist is...
Now that you have figured out that you need to get your employees aligned with where you’re trying to go and why you have to align your company with your emplyees, that you’re providing what makes this a meaningful opportunity for them, then the most...
If you want your small business to grow and thrive for the long-term, then the most important strategic skill you can have is driving high alignment with your workforce. Now, alignment doesn’t work in one way. You can’t just tell your employees, “you...
If you want your agency to really thrive and you need your employees to help you get there, you have to be able to eliminate fear. Your employees have got to feel safe. If years at previous jobs has conditioned your employees to always be worrying about losing their...
Here’s a really useful but simple agency growth hack. Stop taking bad advice from others. If you’re in a workshop or a seminar and some coach is telling you to do things that amount to manipulating your customers or making your employees live in a...
