Agency Growth Hack: Empathy

Now that you have figured out that you need to get your employees aligned with where you’re trying to go and why you have to align your company with your emplyees, that you’re providing what makes this a meaningful opportunity for them, then the most...

Agency Growth Hack: Workforce Alignment

If you want your small business to grow and thrive for the long-term, then the most important strategic skill you can have is driving high alignment with your workforce. Now, alignment doesn’t work in one way. You can’t just tell your employees, “you...

Agency Growth Hack: Eliminate Fear

If you want your agency to really thrive and you need your employees to help you get there, you have to be able to eliminate fear. Your employees have got to feel safe. If years at previous jobs has conditioned your employees to always be worrying about losing their...

Agency Growth Hack: Stop Taking Bad Advice

Here’s a really useful but simple agency growth hack. Stop taking bad advice from others. If you’re in a workshop or a seminar and some coach is telling you to do things that amount to manipulating your customers or making your employees live in a...

Agency Growth Hack: Extreme Customer Alignment

So this growth hack is really a mindset shift. We call it extreme customer alignment. We say extreme because what we mean is you’re figuring out how to make what’s in your best interest and your customer’s best interest, the exact same thing....