Having met thousands of agents and heard hundreds of them talk about their businesses, I’ve realized that they’re distributed just like every other industry. Some are truly incredible. A few are awful and don’t last. Most are interchangeable. I can’t think of anything...
The Adaptive Agency
Ditch Labor; Go For Talent
Imagine two agency owners: Lacey and Frank. Both are trying to grow their agencies and need people. But they go about it differently. Let’s take a look. Agency 1 (“Lacey”) Focuses On Talent Lacey isn’t content to fill seats. She wants a motivated, growing team....
How To Become A Strategic Business Owner
Are you one of the many small business owners grappling with the daily grind? Do you dream of stepping back and working on the bigger picture? But how do you get from tactical to strategic? In this article, I'll demystify it so you can better think and act...
Say Ah. 5 Profitability Lessons From Your Dentist
You probably didn’t know that Client Focus has a dental line of business. (We set patient appointments for them.) It turns out dentists do some things that are amazingly applicable to insurance agency profitability. Here are the top 5. Lesson 1: Dentists Only...