This might be jarring for some readers. 10% will get it, and 1% will do something about it. Those who do will still compete for sales but not revenue, profit, or market share. We’re talking massive advantage. “Insurance Agency” is not a business model. It’s a...
I recently relaunched biweekly 1:1 meetings with my direct reports. None of these items are on the agenda: collecting status updates evaluating project progress assigning deliverables recording takeaways assigning action items In fact, the agenda is very loose since...
Artificial Intelligence (AI) for the masses came online in December. It’s called ChatGPT. You can communicate with it at openai.com. It gives impressive answers to hard questions in seconds. Many think it will put Google search out of business. Maybe put schools out...
I love hearing agent feedback about episodes of The Adaptive Agency. An agent in Florida recently shared generous feedback about a previous article: A Hidden Christmas Gem For Leaders. So I asked her what she’d like me to cover in a future episode. Here’s what she...