The Adaptive Agency
Get More From Your Team: Leading vs. Supervising vs. Administering
Every employer wishes their team could do better. But how to get more from them is a mystery. You can pay them more, but that doesn’t always correlate to more output. You can ride them and threaten them, but independent thinking goes down, and...
Free Yourself From Diminishing Returns
I frequently mention the importance of doing things that compound. Sounds cool, but it might not be intuitive. To understand compounding and really drive growth, it helps to understand it's alter-ego: diminishing returns. 3 Modes Of Growth...
The Math Of A Lost Customer
Customer churn may seem like a natural part of business. Here’s why it actually costs a fortune. Hard Costs CAC (Customer Acquisition Cost) Acquiring a customer costs money. Most small businesses underestimate this cost and how it drains...
Expert Delegation In 3 Questions
Delegation unlocks unlimited potential. I’ve not found a limit to the leverage you can generate through dedicated delegation. Sadly, delegating is neither well understood nor purposefully practiced. These three questions will avail avenues of...
Would You Give Sara A Raise?
Every responsible business owner wants to reduce costs. But there are obvious costs—the kind that stares back at you from a ledger, and there are hidden costs. Hidden costs are usually **much** bigger but tend to go unnoticed because of their low...
Your Competitive Superpower
If you want explosive business growth, you have to compete aggressively. With yourself. Not with your competitors. Chasing competitors is the worst business strategy ever. Today I’ll walk you through this mindset shift. And you can download our...