Updating your assumptions about what motivates great talent will make building a great team easier and more fulfilling. Here are some ideas that will help. Great Talent Is Motivated By More Than Money My restaurant friend is struggling to hire and keep...
Things come up when you are running a business. Staffing issues, vacation, day-to-day stuff, there are dozens of reasons why your calendar can get quickly filled up. It can sometimes be hard to find time to keep a full-throttle review appointment program going. One of...
https://youtu.be/YO3D8s9TCnw A lot of agents have been asking us, what’s the best way to approach customer engagement during COVID-19? First, this is a critical time for you to be reaching out to customers. Customers are dealing with an insane amount of...
https://youtu.be/MmmZ4-Ka5mY If you think of your agency as something like a professional services firm for a moment, then there’s something that’s a really critical strategic mistake that almost all small businesses make when they’re in the...
In hiring and developing a high-performance work team, you need to understand the realms of accountability that employees fit into. The first one is what we call the “supposed to” realm. These are employees who really want to know what their checklist is...
