The Adaptive Agency
Why Your Best Closer Is Not Your Best Dialer
"If my best closer would just dial more, he could make a lot more sales." I hear this all the time. Here’s the sad truth: your best closer will not become your best dialer, and vice versa. Great closers and great dialers are two distinct breeds....
Our Love Affair With Busywork
Ah, busy work. It starts as an innocent fling, doesn’t it? A little task here, a minor assignment there, and before we know it, we’re in a full-blown, committed relationship. From Obstacle to Escape Here’s the raw truth: At some point,...
Agent Interview: Talking Strategy with Alex Carter
In today's episode, I interview AI-generated insurance agent Alex Carter. See how much of Alex’s ideas resonate with you! Matt: Hi Alex. As we were chatting about this interview I was impressed by how much you love what you do. What is it about...
Creating Value Vs. Transmitting Value
You can create value. Or you can transmit value. These are the two ways to give value to customers. Which one you emphasize will determine the quality and duration of customer relationships. Transmitting value is pretty straightforward: A customer...
Love People, Not Things
I heard this quote years ago from Spencer Kimball and it stuck: “Love people, not things; use things, not people.” As it pertains to business, nothing could be more calculated to produce long-term success and happiness. People Need To Be Cared...
Free Tool To Get Rid Of Busy Work and Find Your 10x
In The Adaptive Agency, I talk a lot about getting out of the hamster wheel. It’s the topic that gets the most responses. But let’s get more specific. “10x Is Easier Than 2x.” I recently read 10x Is Easier Than 2x by Dan Sullivan. Great...